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Rejuvenate Aesthetics and training Ltd terms and conditions.

Our contact details

Address: 124 City Road, London, England, EC1V 2NX

Phone Number: 07791 098541

Email : info@rejuvenate-aesthetics.co.uk

By engaging in our services you are accepting the following terms and conditions:

  1. We require 48 hours notice for any cancellations of appointments for consultations or treatment. Failure to give 48 hours notice will result in the forfeit of the deposit.
  2. We require a £20 deposit to be paid at the time of booking. This can be paid via PayPal or via credit or debit card. We do not accept cheques.
  3. Your deposit will be credited against any treatment cost. We do not issue refunds of deposits once a consultation has taken place.
  4. No treatment will be undertaken without a deposit being paid first.
  5. If you need to change or alter an appointment, we require 48 hours notice.

Refusal

We may refuse your treatment for one of the following reasons:

  • Your practitioner feels the treatment is unnecessary
  • Your practitioner feels the treatment is inappropriate
  • Your practitioner feels the treatment is not in your best interests
  • The information you have provided at consultation is not accurate
  • You fail to provide identification or proof of age

In addition to this, the clinician can decline to treat any person with no reason given. The clinician’s decision is final in this matter.

Cancellation

We do not issue refunds for:

  1. Flood
  2. Earthquake
  3. Natural disaster
  4. Any other incident considered an “act of god”
  5. Adverse weather conditions
  6. Problems with transportation to a clinic or consultation

If a clinic or consultation is cancelled by us, we will make all reasonable effort to rearrange to an alternative date, but this cannot be guaranteed.

Complaints

Complaints about any aspect of Rejuvenate Aesthetics and Training Ltd. can be made in the first instance by emailing info@rejuvenate-aesthetics.co.uk.

Complaints will be acknowledged within one week of being received.

Children

Please do not bring children with you to your appointment. We do not allow anyone under the age of 18 to attend our clinics or receive treatments or consultations.

Date: 01/03/2023